These materials deliver the AEP Academy promise: the support, tools and resources Agents need to be successful. First, download the master deck and then augment it with the content that’s right for you.
Local Plan Details Deck
This deck will give Agents an update on 2022 Humana plans, including slides to add plan information for local markets. Agents will learn the latest information on plans in their market, resources where they can learn more and a few marketing tips to help connect clients with new plans.
This will guide you through the exact when’s, who’s, what’s and how’s of completing your 2022 Value Proposition Playbook in time for AEP. It includes a timeline, a breakdown of resources for pulling information, helpful Powerpoint tips and more.
What was once your “Brent Book” is now the 2022 Value Proposition Playbook, and it’s here! Download the Powerpoint template and use the provided How-To Guide to start populating your Playbook with helpful, market-specific information for your Agents.
Use this keynote presentation deck to help Agents learn how to serve their clients with a human care mindset. They’ll also learn about plan updates and enhancements to the Agent channel, including two options for certification/recertification, in-language learning options and Humana’s Reach Rewards program.
Download this presentation deck to help Agents get a clear grasp on Humana’s online Agent tools. They’ll learn which tools to use at each part of the sales cycle and learn about recent tool updates for AEP 2022.
Inform Agents about how to speak with their members about social determinants of health—like food insecurity, loneliness and transportation problems—and how to connect them to the resources and support they need to maintain their health.
Discover all the new language tools we’re providing Agents to help them connect with members and work in their language of choice. Check out this one pager to learn about new language materials available for sales and marketing, training, navigating the site, member tools and more.
It’s no secret that when you help others it feels good. We’ve put together this short guide to help Agents do good in their community by getting involved with a national organization or one of Humana’s initiatives.
Member Facing Video: Living your best life is rewarding with Go365 by Humana
Are your Agents looking for a way to excite their members about the Go365 program? Have them share this video with their members to showcase how fun and easy it is to earn rewards for healthy steps they may be already taking.